Frequently Asked Questions

Frequently
Asked Questions

1. What is Cru's Control Learning?

Cru’s Control Learning is an online platform providing educational videos and resources to help parents engage in intentional, hands-on learning with their children. Our focus is on fostering curiosity, creativity, and foundational skills from birth through early childhood.

2. How do I access the courses?

Simply browse our Course Library, select the videos you'd like, and complete your purchase. Once purchased, all videos will be available for streaming in your account under "My Library" or "My Courses."

3. Can I download the videos?

No, our videos are available for streaming only. This allows us to keep content secure and up-to-date. You can access them anytime by logging into your account.

4. Do I need to create an account to purchase courses?

Yes, creating an account helps you easily access and track your purchased content. Once you create an account, you’ll be able to log in anytime to continue learning where you left off.

5. How long do I have access to the videos I purchase?

You’ll have unlimited streaming access to all videos you’ve purchased. As long as you have an active account, you can return to your videos anytime.

6. Can I buy a gift card for someone else?

Absolutely! We offer gift cards in various amounts, making it easy to give the gift of learning to a friend or loved one. Simply visit our Gift Cards page to select an amount and purchase.

7. What ages are these courses designed for?

Our courses are tailored for young children, with a focus on early learning from birth through toddlerhood. Each video provides age-appropriate activities and methods for fostering growth and development.

8. Do you offer refunds on courses?

Since all our content is digital and available for instant streaming, we do not offer refunds on purchased courses. However, if you encounter any issues, please reach out to our customer support team for assistance.

9. What payment methods do you accept?

We accept all major credit and debit cards. Our checkout process is secure and simple, ensuring a smooth experience every time.

10. Who can I contact if I have more questions?

Our support team is here to help! If you have additional questions or need assistance, please reach out to us via our Contact Us page, and we’ll be happy to assist.